Business Insight

I’ve recently come across some tools and apps that I’m really liking, so I’d like to share with you some Tech Tools that are making a big difference to my working days! #1: TimeSnapper One of my clients, Donna King, from Smart Bookkeeping has been using a tool called TimeSnapper. TimeSnapper takes a snapshot of
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Did you know that over 93% of purchases begin with an online search? And Google is the most popular search engine site in the world. That makes Google Reviews really important – but why? I sat down with Tyne Wilson from Boutique Marketing to talk about why Google Reviews are important and why you should start
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Today I want to draw your attention to a concept known as Expectation Bias which says that we are biased towards judging those things which we expect to happen – because that’s how things “should” be, or are “supposed to be”  – as “right” or “good.” I put all the ” ” around those words
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I’ve always been an avid reader but these days you’re just as likely to see me listening to podcasts and audiobooks as you are to see me with my nose in an actual book. Especially convenient when you’re in the car or out for a walk, but also when making dinner or doing housework. My
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It may seem counter-intuitive that they key to being more productive is to NOT work for periods of time, but there are many reasons why this is, in fact, the case. And the science backs this up. It's clear that taking regular breaks promotes productivity.

Business owners - you are really great at what you do, but chances are that you were not so great at bookkeeping when you ventured into this business. Efficiency with bookkeeping these days depends, not only on up-to-date and relevant accounting knowledge, but also on an inside-and-out knowledge of your accounting software.

Conversations are like puzzles. Focus on seeking clarity and understanding in your sales conversations and pieces will fit together to bring the picture to life.

When I joined BNI it started working well for me very quickly. And so I thought, this is great! I’ll find another group to join and I’ll get more referrals. But from the very first meeting I realised that that was going to be a problem.

I went to a hair salon a few years ago where they had various short, inspirational quotes on the back of their business/appointment cards. I didn’t have a long relationship with that salon, but (unbeknown to them) the impact of those cards was huge. In fact, I still have both those cards – one in
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I've taken the time over my summer break to reflect on last year and to check in with intentions and goals that I set at the beginning of last year. It doesn't really feel like work. I get a real kick out of it and enjoy the process. I especially look at the financial performance of my business and there are 2 things that I do each month to help me to reach my sales targets.